Stores: Viewing a Cart of a Customer of a Store

Once the cart life of a cart has expired, a previously Active cart will be considered Abandoned. Carts are sorted into these two categories of active and abandoned.

Each cart is assigned a unique 10-character string of letters and digits. This string is shown when the carts are displayed - not a customer’s name. Refer to </users/store/guides/orders.html>`_ for these details.

The time until/since expiration of the cart is displayed, as well as total items in the cart.

Displayed inside each cart are the products, the quantity of products, and the price per item.

To manage the carts, you will need to have navigated to the store. Refer to Stores if you are having trouble reaching this point.

1. Click Carts

2. Click Active or Abandoned to view the associated carts

3. Click a cart to view the products of a customer’s cart, quantity, and price

4. Click , Delete Cart, and Yes to delete the cart