Workflows: Recording Audio with a Phone CallΒΆ

When you are designing a workflow for a voice campaign, you can add a Play Audio block.
The Play Recording block gives you the option to record audio.
One of the ways you can do this is by answering a phone call and recording your voice, as described below.

  1. Click Phone Call

  2. By default, it will call the number associated with your contact in the Maha Platform

    • If desired, click to delete and enter a different number

  3. Click Call

  4. Answer the call on your phone

    1. You will record your message

    2. Press # when you are finished

    3. Your audio recording will be played back

    4. If you would like to record again, press 2 and repeat steps

    5. Once satisfied, press 1

  5. Your audio recording will now be available in your workflow

  6. To listen to your audio recording, click

  7. To adjust your volume, hover over and click or drag the sliding scale to desired volume level

    • Click to mute sound entirely

  8. To record again, you will have to delete your current audio recording, by clicking and repeating previous steps

  9. When satisfied with audio recording, click Done