Workflows: Adding a Play Recording Block

The Play Recording block is only available when designing a workflow for a voice campaign or when managing a workflow for a phone number.

This block allows you to play a more personal experience for callers/recipients - who will hear a message from a pre-recorded human voice.

1. Place a Play Recording block in your workflow where desired

2. Click Choose or record an audio file

3. You can either upload an existing audio file or record your own with one of the two options below

   • Microphone

   • Phone Call

4. In the workflow, you can now click show more and Play recording to hear your audio recording