Voice: Interacting With a Voice Campaign in Draft Mode

Once you have created your voice campaign, it will be in draft mode.

During this stage, you will have the opportunity to edit and design your voice campaign to create a new version before you decide to send it.

You will need to have navigated to the desired voice campaign to follow the steps below.

1. Click and click Edit Campaign

   • Edit the fields of your voice campaign

   • When satisfied, click Save

2. Click and click Send/Schedule Campaign

   • Curate the list of recipients of the voice campaign under To (Refer to Creating a New Voice Campaign for options)

   • You can opt to Schedule Delivery instead of the default option to Send Immediately by selecting a date and entering a time

   • Click Send

3. Click and click Delete Campaign

   • Click Yes

   • Note that in addition to your voice campaign, all associated workflows will be deleted

4. Click Design Workflow to design your voice campaign workflow using the blocks below:

   • Play Recording, Speak Text, Goto Menu, Dial by Extension, Dial by Name, Dial Menu, Forward Call, Voicemail, If/Then, Wait, Set Goal, Set Variable, Time of Day, Update Property, Update Consent, Update Lists, Update Topics, Enroll in Workflow, Send Email, Send SMS, Send Internal Email, Send Internal SMS